We recently upgraded our Internet speed and were unaware that our modem could not handle this higher speed. Because of this issue we lost the use of our point of sale system. Credit card and processing terminal, phone system, and use of the Internet. Your team was able to work with all the vendors involved, and got all systems back up and running as quickly as possible. Regardless of the issues that we are experiencing, your team is extremely responsive to our needs and is able to provide support in a very timely manner.
Integrated Solutions also provides savings to our business expenses by not having to hire a full time IT Tech, and they give us peace of mind in knowing that their team is always available to help when needed.
Wieblers Harley Davidson
Scott County Animal Hospital
Patrick D. Eikenberry
President / CEO
Childrens Therapy Center of the Quad Cities
Competence and reliability in spades. When I contract Integrated Solutions I know our work will be done correctly. I order workstations from Integrated Solutions every year and they always provide an excellent (and best) price. They also perform any necessary upgrades I request in a professional and expedient manner. I have peace of mind knowing that when I am out of the office, my staff can call Integrated Solutions.
Information Systems Manager
Abbott Laboratories Credit Union
What do we like most about your services? Everything! You're professional, fast, friendly and give excellent customer care. We were extremely happy with your onsite repair at our busiest branch. This is greatly appreciated. The biggest benefit we received since hiring you has been a simplified process for maintaining our receipt printers. My business is staying right where it is!
American Bank & Trust
Personally I appreciate your wiliness to work with us no matter what the challenge. The flexibility in coverage and products allows our team to be more agile and responsive. Just recently, Integrated Solutions was able to assist while we had a blizzard in our area and we were able to let team members go home early to help avoid the dangerous weather conditions. Client satisfaction is top in your region. We have peace of mind knowing that with little or no guidance your team can get the job done. The skill set and versatility of Integrated Solutions is unparalleled!
Vice President/Business Relationship Manager
First Midwest Bank
You can do things with a computer that I can not. I was happy you set up my new computer from purchase to transfer of information and activating the programs. The benefit I received from Integrated Solutions is that I know who to call when I have computer challenges.
Connie Van Klaveren
You have responded quickly & solved our issues. Very friendly. Resolved problem with Chuck Ruhl's computer/laptop/Blackberry and setup. The benefits we've received were response time, knowledge and professionalism. You're willing to explain in terms a non-tech person can understand.
Ruhl & Ruhl Commercial Co.
Expander Americas, Inc
Integrated Solutions is excellent – I love the hospitable personalities of all the staff and they have great product support. The ease of service tickets and expedient response time they demonstrate is what we need to run our business effectively. The tech went the extra mile to repair and upgrade our system after a recent Window’s 10 ‘snafu’. The tech truly had sincere care and advice in mentoring us with the software program. Integrated Solutions always gets the job done! I would highly recommend them!
Tri-City Jewish Center